Responsible Gaming
Gambling Should Be Entertainment
At Gurrawin, we believe online betting should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling always carries risk, and the house always has an edge. Only gamble with money you can afford to lose.
Age Verification
All users must be at least 18 years of age (or the legal gambling age in your state) to use our services. We take age verification seriously and conduct checks to ensure compliance with Australian gambling laws. If you are under 18, please do not access betting services.
Warning Signs of Problem Gambling
If you recognize any of the following signs, you may be developing a gambling problem:
- Chasing losses by betting more money to recover what you've lost
- Hiding your gambling activity from family, friends, or partners
- Spending more time or money on gambling than intended
- Neglecting work, study, relationships, or personal responsibilities
- Borrowing money or going into debt to gamble
- Feeling anxious, irritable, or restless when trying to cut back or quit
- Using gambling to escape stress, anxiety, depression, or other emotions
- Lying about the amount of time or money spent gambling
- Failed attempts to control or reduce gambling
- Experiencing financial, legal, or relationship problems due to gambling
Self-Help Tools & Responsible Gaming Features
We offer several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you're willing to accept
- Betting Limits: Restrict the maximum stake per bet
- Reality Checks: Receive regular reminders about your gambling activity and time spent betting
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our services
- Account Closure: Close your account if you wish to stop gambling entirely
To access these tools, log into your account or contact our customer support team for assistance.
Support Organizations & Resources
If you're concerned about your gambling or need immediate help, please reach out to one of these organizations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential support and counselling for problem gambling in Australia
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free and confidential support for problem gamblers and their families - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Evidence-based resources and support for responsible gambling
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-GAMBLER (1-800-426-2537)
Need Help?
If you or someone you know is struggling with gambling, please seek help immediately. Problem gambling is a serious issue that can affect your mental health, relationships, and finances. Support is available, and recovery is possible.
Don't hesitate to reach out to one of the organizations listed above or speak to a trusted friend or family member.